We trust food to nourish us every day. TrustDex helps you understand what's actually in it

Scan or search thousands of South African products, decoded into simple ingredient and nutrition insights, so you can make more informed choices.

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17,000+ SA products analysed Ingredient Quality + Nutrition insights No manufacturer or retailer influence

14,000+ distinct products, across 17,000+ pack sizes and barcodes.

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How it works

Three things make TrustDex more than just a score

01

We check the ingredient list, and the nutrition panel

Not the marketing on the front of the box. Ingredient Quality comes from the actual ingredient panel, checked against additives with published research behind them; Nutrition Grades come from verified nutrition-panel data where it exists.

02

Nobody can buy a better score

We're not affiliated with any manufacturer, retailer, or regulator. There's no paid placement, no sponsored listings, and no way for a brand to influence a rating.

03

Personal guidance for the person eating it

Add a profile for your toddler, your teen, or yourself. The product's underlying scores stay consistent, while personalised warnings highlight ingredients and concerns that matter specifically to that person.

🧪Ingredient Quality0–100
What's in it? Additives and other evidence-backed ingredient flags.
🍎NutritionA–E
How does it stack up nutritionally? Sugar, fat, salt and energy, where verified.
TrustDex Overall0–100
Taking both into account. Shown only once both are known.
How Ingredient Quality is calculated

Ingredient Quality starts at 100. We don't tell you what you can buy.

Evidence-backed ingredient flags reduce the score according to their weighting. The more research behind a concern, the larger the deduction. Think of the final number less as a judgment, more as a heads-up.

100
Excellent ingredient profileNo ingredients triggered our evidence-based flags.
75–99
Good ingredient profileOnly minor ingredients noted, like common preservatives or unspecified flavouring.
40–74
Some ingredient concernsContains ingredients worth knowing about, like artificial colourants, synthetic antioxidants or highly processed sugars. Check the ingredient findings to see what's driving the score.
0–39
Several ingredient concernsContains one or more higher-priority ingredient flags. Review the ingredient findings to understand what's driving the score.
Every product starts at 100 flagged ingredients found = your score, clamped to 0–100

What we look for, and how much each costs

IngredientLevelScore impact
Southampton Six artificial colours
Tartrazine, Quinoline Yellow, Sunset Yellow, Carmoisine, Ponceau 4R, Allura Red
High−25 pts each
Artificial sweeteners
Sodium Cyclamate, Acesulfame-K, Saccharin
High−25 pts each
Aspartame (E951)
Contains phenylalanine, flagged for PKU
High−25 pts
Synthetic antioxidants
BHA (E320), TBHQ (E319)
High−25 pts each
Hydrogenated / partially hydrogenated oil
Trans fat. WHO says no safe level of intake exists.
High−25 pts
Sulphur dioxide (E220) / sulphites
May trigger asthma symptoms
Moderate−12 pts
Glucose syrup
Highly processed sugar
Moderate−12 pts
MSG (E621)Moderate−12 pts
Unspecified flavouringLow−4 pts
General food colourantsLow−4 pts
Potassium sorbate (E202)
Common preservative, generally recognised as safe
Low−4 pts
Carrageenan (E407)
Thickener, some evidence of gut irritation
Low−4 pts

Detected, but informational only

Peanuts, tree nuts, GMO status and palm oil are shown on a product's page but don't affect the Ingredient Quality score. An allergen is a risk to a specific person, not a universal quality issue; GMO and palm oil's environmental footprint are separate from ingredient safety; and palm oil's saturated fat is already captured in the Nutrition score, where that data exists.

The nutritional picture

A good ingredient profile doesn't mean good nutrition

Ingredient lists don't say how much of anything is inside, so two products can share an equally strong ingredient profile while one is loaded with sugar. Where nutrition-panel data is verified, TrustDex also calculates a Nutrition Grade, A to E, from sugar, saturated fat, sodium and energy per 100g/100ml, using Nutri-Score, the front-of-pack label used across much of Europe.

A
Excellent nutritional qualityLow in sugar, saturated fat and salt.
B
Good nutritional qualityReasonably balanced sugar, fat and salt content.
C
Moderate nutritional qualityA mixed nutritional profile; compare the details and serving context.
D
Poor nutritional qualityHigh in sugar, saturated fat or salt.
E
Very poor nutritional qualityVery high in sugar, saturated fat or salt.
How the two combine

One Overall Score, two things checked

When both are verified, Ingredient Quality and Nutrition Grade combine into one Overall Score, weighted 60% toward nutrition, since sugar, fat and salt tend to matter more for everyday health than trace additive levels. A guardrail stops either half from cancelling out a real problem in the other.

Nutrition Grade × 60% + Ingredient Quality × 40% = Overall Score
Guardrail: an AVOID-level ingredient concern always keeps the Overall Score at "Limit this one." Nutrition can't cancel that out. A Nutrition Grade of C, D or E caps it at "Occasionally": a strong Ingredient Quality score alone can't earn "Good" or "Great" if a product is high in sugar, fat or salt.

Both component scores are always shown on the product page, so it's never a mystery which one is driving the verdict.

No Overall Score without both halves: where nutrition-panel data isn't available yet, TrustDex shows the Ingredient Quality score on its own, never an estimated or invented nutrition figure.
A South African lens, alongside Nutri-Score

South Africa's own proposed warning labels

Nutri-Score is a European system. Wherever we have verified nutrition data, we also check a product against South Africa's own draft front-of-pack warning-label regulation, R3337, published by the National Department of Health for public comment in 2023 and modelled on Chile's mandatory warning-label law. It's still a draft, not yet enacted into law. We show it because it's the most South-Africa-specific nutrition research available, not because it's a legal requirement yet.

Unlike the graded A–E Nutrition Grade, R3337 is a set of simple "high in" flags: a product either crosses a threshold or it doesn't, so it can carry zero to four warnings. It never changes your Overall TrustDex Score or Nutrition Grade. It's a separate, additional lens that uses the same verified sugar, saturated fat and sodium data.

▲! High in Sugar ▲! High in Saturated Fat ▲! High in Sodium ▲! Contains Sweetener
WarningSolid foodBeverage
High in Sugar≥ 10g per 100g≥ 5g per 100ml
High in Saturated Fat≥ 4g per 100g≥ 3g per 100ml
High in Sodium≥ 400mg per 100g≥ 100mg per 100ml
Contains SweetenerAny non-nutritive sweetener present

Thresholds are taken from the draft regulation's own nutrient-profile model (Annexure 10), cross-checked against a peer-reviewed compliance study citing that table. Source: Government Gazette No. 47965, 31 January 2023.

For your family

The same product can mean something different for each person

TrustDex keeps every product's underlying scores consistent, while profile warnings give you additional context based on age, allergies, sensitivities or health considerations.

👶
0–3
Infant: relevant ingredients and sensitivities highlighted
🧒
4–12
Child: child-specific concerns shown clearly
🧑
13–17
Teen: relevant sensitivities and dietary concerns highlighted
🧑
18+
Adult: personalised warnings based on selected concerns

Plus personalised warnings for products matching selected sensitivities

⚡ ADHD
🥜 Nut allergy
🥛 Dairy
🌾 Gluten
💊 PKU
🫁 Asthma
Sources & references

Nothing here is made up. Here's exactly what our severity ratings are drawn from.

Randomised controlled trial published in The Lancet demonstrating a significant link between six artificial food colours (the "Southampton Six") and increased hyperactivity in children. Prompted the UK FSA and EU to require warning labels. Lancet 370(9598):1560–1567.
EFSA opinions on BHA (E320), TBHQ (E319), sulphur dioxide (E220), and the Southampton Six colourants inform our severity ratings. EFSA re-evaluations, 2015 and 2023.
Issued the same day: IARC classified aspartame as "possibly carcinogenic to humans" (Group 2B), a hazard classification based on limited evidence. JECFA, which assesses risk at real-world exposure levels, reaffirmed the existing acceptable daily intake of 0–40mg/kg body weight. We flag aspartame to reflect the IARC classification while also noting JECFA's risk assessment, rather than citing one without the other.
Governs permissible additives in South Africa. We cross-reference permitted additives against international safety classifications to flag mismatches, where an ingredient is legal locally but restricted elsewhere.
Developed by researchers at the University of São Paulo. Our scoring philosophy draws on NOVA's principle that the presence of additives is a marker of ultra-processing, not just a regulatory checkbox.
US-based food safety advocacy organisation whose Chemical Cuisine database informs our caution ratings for glucose syrup, MSG, and carrageenan.
Front-of-pack nutrition label algorithm, revised December 2023, used across France, Belgium, Germany, Spain, Switzerland, Luxembourg and the Netherlands. Grades A–E from a product's energy, sugar, saturated fat, sodium, fibre and protein content per 100g/100ml. Nutrition-panel data is cross-referenced against Open Food Facts (openfoodfacts.org, an open, ODbL-licensed database) where a verified match exists for a product's barcode.
Government Gazette No. 47965, published for public comment 31 January 2023, modelled on Chile's mandatory front-of-pack warning-label law. Still a draft as of this writing — not yet enacted. Nutrient thresholds sourced from the regulation's Annexure 10 nutrient-profile model, cross-checked against a peer-reviewed compliance study citing that table.
TrustDex scores are a research-informed guide, not a substitute for medical advice. If you or your child has a diagnosed allergy or condition, always check with a healthcare professional and read the physical label. Formulations change, and no automated system replaces that check.
Pricing

Try it free. No manufacturer money, ever.

TrustDex is funded entirely by the people who use it, and that's what keeps every score independent. Start with 20 free searches, then top up only if and when you need to.

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  • 20 free searches or scans
  • Family profiles & personalised alerts
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Need more searches? Buy a credit pack.

One credit is one search or scan. Credits never expire, and bigger packs work out cheaper per credit.

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25 credits · R1.16 per credit
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Prefer to earn credits instead of buying them? Submit a South African product we're missing. Once it's reviewed and approved, we'll add 25 free credits to your account.

Prices in South African Rand, paid once per pack via PayFast, with no recurring billing and nothing to cancel. No brand or manufacturer money funds any part of TrustDex.

Refund Policy

Plain language, no fine print games.

This applies to paid credit packs. Free searching and scanning cost nothing, so there's nothing to refund there.

Unused credit packs: 7 day refund
If you buy a credit pack and haven't used any credits from it within 7 days, tell us and we'll refund that payment in full, no reason needed.
Once you've started using a pack
Credit packs are a once-off purchase, not a subscription, there's nothing to cancel. Once you've used one or more credits from a pack, we treat it as delivered, and we don't refund the unused remainder, the same way a phone top-up or gift card wouldn't be partially refunded once you've started spending it. If something's gone wrong on our end, see "Billing mistakes" below.
Billing mistakes
If you're charged twice for the same purchase, charged after a payment should have failed, or charged the wrong amount, that's on us to fix. Tell us and we'll refund the error in full, this has no time limit and no exceptions.
How refunds are paid
Approved refunds go back to the original payment method through PayFast. Once we approve a refund, expect it in your account within a few business days, though your bank's own processing time is out of our hands.
How to request a refund
Email support@trustdex.co.za with the email address your account is under and roughly when you were charged. We aim to respond within 2 business days.
If we can't agree
You can escalate the matter to the Consumer Goods and Services Ombud, an independent body that resolves disputes between South African consumers and suppliers, free of charge.
Terms & Conditions

The rules of using TrustDex.

Written in plain language wherever we could manage it. By using TrustDex, you're agreeing to these terms.

Who we are
TrustDex is operated by Novadex (Pty) Ltd, a private company registered in the Republic of South Africa. References to "TrustDex," "we," "us," or "our" mean this company.
What TrustDex is
TrustDex is an informational app that scores South African food products on ingredient transparency and health impact, based on publicly available research and ingredient lists as printed on product packaging. It is not medical, dietary, or nutritional advice, and it doesn't replace guidance from a registered dietitian, doctor, or other healthcare professional. Product formulations change, so always check the current label before making a decision that matters to you or your family.
Your account
You need an account to save profiles, get personalised scores, and buy or earn credits. You're responsible for keeping your login details private and for anything that happens under your account. Give us accurate information when you register, and let us know if you think someone else has access to your account.
Your personal information
We collect and process personal information (like your name, email address, and any profile details you choose to add) in line with the Protection of Personal Information Act, 2013 (POPIA). We only use this information to run and improve TrustDex, including creating your account, personalising scores, processing payments through PayFast, and providing support. We don't sell your personal information to third parties. We keep it only for as long as we need it for these purposes or as the law requires, and we take reasonable technical and organisational steps to keep it secure. You can ask to see, correct, or delete the personal information we hold about you at any time by emailing support@trustdex.co.za. If you register, we'll send you account and service-related emails (like verification and password reset messages) as a normal part of providing TrustDex. We'll only send you marketing or promotional emails about TrustDex if you separately opt in to receive them, and you can withdraw that consent at any time.
Credits and payment
Every account starts with 20 free searches or scans. Once those are used, you can buy a credit pack (paid once, upfront, through PayFast, our payment processor) or earn free credits by submitting a product that gets approved. Credits never expire and there's no recurring billing, nothing renews automatically and there's nothing to cancel. Prices are shown in South African Rand and may change from time to time, but a price change never affects credits you've already bought. Our full Refund Policy above sets out refunds and billing mistakes in detail, and forms part of these terms.
Acceptable use
Use TrustDex for its intended purpose: checking products, managing your own profile, and getting honest information. Don't try to scrape, copy, or republish our product database or scoring data, interfere with the app's security or normal operation, or use the service for anything unlawful. We may suspend or close accounts that break these rules.
Our content and intellectual property
The TrustDex name, logo, scoring methodology, and the underlying scoring and personalisation engine (subject of a provisional patent application) belong to us. Our product database reflects independent research and manual transcription from physical packaging. You're welcome to use TrustDex for your own personal, non-commercial use, but you may not copy, resell, or build a competing product from our data or scoring system without our written permission.
Accuracy and limitations
We work hard to keep our product database accurate and current, but manufacturers reformulate products, packaging changes, and mistakes happen. If a score looks wrong or a product isn't in our database yet, tell us and we'll look into it, but we can't guarantee every score is perfectly up to date at every moment. Always check the physical label before making a decision based on a score.
Limitation of liability
TrustDex is provided as an informational tool, not a guarantee. To the fullest extent the law allows, we aren't liable for decisions you make based on a score or rating shown in the app, including any health, dietary, or purchasing decision. Nothing in these terms limits liability that can't lawfully be excluded under South African law, including liability for gross negligence or wilful misconduct.
Changes to these terms
We may update these terms as TrustDex grows. If we make a material change, we'll let you know through the app or by email before it takes effect. Continuing to use TrustDex after a change means you accept the updated terms.
Ending your account
You can stop using TrustDex and delete your account at any time. We may suspend or close an account that breaches these terms, misuses the service, or is used fraudulently, and we'll try to give you notice and a chance to resolve the issue first wherever that's reasonable to do.
Governing law and disputes
These terms are governed by the law of the Republic of South Africa. If a dispute comes up that we can't resolve directly, either of us can refer it to the South African courts, and where applicable you may also have recourse to the Consumer Goods and Services Ombud or the National Consumer Commission under the Consumer Protection Act.
Contact us
Questions about these terms? Email support@trustdex.co.za.

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